Client Engagement Specialist | Hybrid, Bangalore
Optiv
**How you'll make an impact**
+ The CES shall have the skills necessary to drive project progress across multiple stakeholders and levels of oversight with focus on meeting timeliness and demonstrating effective resource utilization.
+ The CES is accountable for the execution and delivery of customer-focused and internal projects ensuring uninterrupted progress
+ The CES shall have the ability to develop project plans, detailed schedules, cost forecasting, risk management, issues forecast and resolution planning, resource burn-rate analysis, reporting, and daily task management.
+ Coordinate and facilitate internal and external planning and project status meetings.
+ Identify, assess, and track potential risk issues and create the appropriate mitigation plans into the overall project initiatives.
+ Assure overall project consistency through the sound application of methodologies, standards, templates, and other approved delivery requirements.
+ Projects Consolidate and report project performance metrics and status reports to internal and external stakeholders
+ Coordinate and manage projects across various functional groups, communicating potential risks and impacts identified.
+ Establish communication plans to facilitate core project team coordination and to provide status to management and extended project team members.
+ Maintain communications about the project to sales, customers, and delivery partners.
+ A CES may be assigned to multiple projects in parallel at various stages of the project lifecycle
+ A CES may be requested to take direction from a Client Engagement Lead (CEL), Sr. CEL or any AFC or Optiv Senior Management for specific project or engagement activity.
+ Performs other duties as assigned
+ Complies with all policies and standards
**What we're looking for**
+ Bachelor's Degree BA or BS in Computer Science, Management Information Systems, Engineering, Business, or equivalent experience. required
+ 3+ years of experience in a customer facing project/program delivery role within a professional services organization. required
+ Certified Project Management Professional (PMP)-PMI Upon Hire preferred
+ Excellent Project Management skills
+ Specifically demonstrated success managing multiple clients and business initiatives on a medium to long term-basis.
+ Management of information security projects preferred.
+ Demonstrated experience with Project Management methodologies, best practices, and toolsets required.
+ Experience interfacing with both clients and partners required.
+ Strong analytical and problem solving skills.
+ Results oriented and self-motivated
+ Outstanding time management and organizational skills required.
+ Excellent written and verbal communication
+ Ability to work independently with limited supervision required.
+ Ability to identify and address continuous improvement opportunities
+ Previous experience in a security services environment preferred.
+ Ability to work as a team player, strong interpersonal and c
**What you can expect from Optiv**
+ A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups (http://www.optiv.com/company/about-us#dei-group) .
+ Work/life balance
+ Professional training resources
+ Creative problem-solving and the ability to tackle unique, complex projects
+ Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
+ The ability and technology necessary to productively work remotely/from home (where applicable)
**EEO Statement**
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
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