**Client Engagement Specialist** Science & Research Delaware County, PA, US + Added - 02/12/2024 Apply for Job Seeking a Technical Client Engagement Specialist for our client - a leader in the industry! This is an excellent opportunity for someone with a strong scientific and technical background looking to enhance client relationships and elevate the customer experience. **Type** : Direct Hire **Location** : Delaware County, PA **Pay** : $75K-85K **Onsite role** **Responsibilities:** + Build and maintain strong client relationships, ensuring clear communication and timely issue resolution. + Serve as the primary link between customers and internal teams to streamline processes. + Manage consultant and brand developer mapping for North America and track customer follow-ups. + Provide sales support, including pricing, samples, documentation, and lead management. + Maintain and update CRM records to support account management and improve sales operations. + Drive process improvements, enhance customer experience, and ensure pricing accuracy in databases. + Plan and coordinate industry events and analyze client feedback to identify opportunities. + Collaborate with Marketing on lead tracking and follow-up. + Support order entry, field customer inquiries, and participate in trade shows as needed. **Skills:** + Proficiency in ERP/CRM systems (e.g., Microsoft Dynamics) and MS Office. + Strong communication, problem-solving, and organizational skills. + Detail-oriented with efficient time management and adaptability. + Knowledge of customer service, sales practices, and cross-functional project management. + Willingness to travel as required. **Qualifications:** + 2–5 years of experience in the Personal Care industry with a solid understanding of ingredients. + Bachelor’s degree in a science field We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.