The Role
• Proactively and Independently arrange efficient administrative tasks , consult Line Manager in operation creation and excellence management.
• Support sale/broking managers in processing sales and broking
• Participate in sale administrative areas and the broking process: gathering data, prepare quotations, comparisions workwheets, reports, confirmation of cover, insurance contracts, endorsements, payment, filling, etc
• Negotiate best renewal terms, quotations and mid-term cover alterations for assigned accounts. Answer enquiries, consult with and advise clients on risk exposures, coverages and contract issues for assigned accounts ensuring quality of client service and effective handling of clients’ needs
• Assists in resolving client, insurer and/or stakeholders issues.
• Ensure sales process in compliance with the Sales and Client Management plan of WTW
• Coordinate with Claim Department to follow-up and update claim settlement to assigned clients, with Accounting Department in premium collection and with Operation for data and sale reports.
• Other tasks assigned by the Company
The Requirements
• University degree
• At least 3 years experience in insurance with broker or insurer
• Having good level of general knowledge on insurance, market and products
• Passion for and compressive understanding of the client and insurance industry
• Able to deliver presentation and having negotiation, communication and problem-solving skills
• Results driven, client-oriented, innovative
• Hard working, proactive and flexible in their approach to business
• Computer Literate including a high level of proficiency with the Microsoft Office suite.
• Fluent in both English & Vietnamese
Willis Towers Watson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.