Are you looking to join a brand that is known as a challenger within its industry and a pioneer of innovation? Do you have an interest in Construction and Building? As part of the dynamic Honan Insurance Group, we are seeking a self-motivated, goal oriented and experienced Client Executive to join our specialty Construction and Builders Warranty (BRIC) team, located in our vibrant Melbourne office.

Client Executive - Construction

What can you expect?

This role will be responsible for managing a small portfolio across Construction and Builders Warranty.

Some of the responsibilities for this role include:

Managing, servicing and maintaining a small portfolio of clients and providing front line client service in respect of those accounts.Acting as the main interface between the client and the organisation to ensure an optimal level of service is always providedWork closely with new and existing clients to determine their present and future needsPropose suitable products, services and upgrades to clients to maintain and grow revenueMonitor and manage service delivery across new business quoting, renewals and claimsManaging client and underwriter expectationsProviding excellent customer service to clients

What is in it for you?

Leading training and development programBrand new agile workspaceHybrid workProfessional environment where your career path really matters and is supported in our global organizationExcellent career diversification opportunitiesGreat team environment with energetic and supportive colleagues

What you need to have: 

The successful candidate must have industry experience in General Insurance & Domestic Building Insurance. Knowledge across Construction and Contract Works is preferred but not mandatory, we will provide training across any product knowledge gaps.

In addition, the successful candidate will have:

RG146 Tier 1 Insurance Broking Compliance or ANZIIF2 years industry experience Demonstrated ability to juggle multiple tasks and adhere to deadlines Excellent analytical and negotiation skills coupled with exceptional written and verbal communication Advanced attention to detail skills and outcome focused Driven and enthusiastic Ability to work autonomously

About Marsh:

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy, and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family. Marsh is proud to be an accredited Family Friendly Workplace, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search “Marsh” under endorsed employers.

Applications will only be accepted from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a criminal record check prior to commencement of employment.