POSITION: Client Experience Program Specialist

LOCATION: Mahwah, NJ

RECRUITMENT SALARY RANGE: $70,500 - 92,000*

 

 

At JLR, we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work and reach their full potential.

 

Reporting to the Client Experience Training Manager,  you will be responsible for developing and implementing collaborative models to drive recruitment and training of new resources into the JLR network through partnerships, in retailer models, Academy led models and others. You will also maintain and innovate reward and recognition programs for retailer staff to ultimately increase retention. developing and implementing collaborative models to drive recruitment and training of new resources into the JLR network through partnerships, in retailer models, Academy led models and others.  

 

WHAT TO EXPECT:

 

In this role, no two tasks are the same. With lots of projects and relationships to build with people across the business and beyond, it’s a challenge that will help your career grow within an iconic organization. Here’s what to expect:

Design, launch and monitor retailer recruitment initiatives Working with organizations to promote JLRNA retailer network recruitment initiatives.  Maintain and innovate current reward and recognition programs.  Tracking/reporting of placements and retailer progress Communicate with vendors; process Purchase Orders and invoices for training department.

 

WHAT YOU WILL NEED:

 

Along with your ambition to achieve the exceptional, there are several skills that you’ll need to have to help you succeed here, including:

Bachelor’s Degree is preferred, or equivalent work experience Minimum 3 years experience related to the role Experience with recruitment and retention programs  Experience with reward and recognition programs  Financial literacy  Fluent in Microsoft Office (Primarily Outlook, PowerPoint, and Excel) Strong organizational skills with a keen attention to detail Excellent interpersonal and presentation skills are essential, and must be comfortable presenting to all levels of management

 

Schedule: Hybrid Ways of Working (Monday, Tuesday, Thursday - office days; Wednesday and Friday - choice days)

 

*Base pay offered may vary depending on multiple individualized components, including location, skills, experience, and market factors. The total compensation package for this position may also include other elements, including a target bonus in addition to a full range of medical/health, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick/personal, and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position”.

 

 

SO WHY US?

As a people-first company, working at JLR means opportunity, teamwork, and growth. That’s why working here is so much more than a job. Be part of an international, inclusive, and open-minded company Global Bonus Program based on company performance You are never just a number. We take pride in taking care of our employees doing everything we can to make sure that our teammates thrive both in and out of the office. Our employees receive a generous time off policy We offer a discounted Luxury Vehicle Car Program Employees also receive generous health care and retirement plans Quarterly Chair Massages  Maternity/Paternity Leave Complimentary lunch   And more!

 

Thank you for your interest in working for us, we love it here and think you will too!

 

Please note that if you elect to apply for a role in another country and are successful you would need to be hired as an external candidate on local terms and conditions rather than transferring on your existing terms.

 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

JLR North America, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, compensation, and training.

 

#WEAREJLR