*This is a remote job, any applicants based in Latin America are welcome to apply* *Please send your resume in ENGLISH* Company Overview Price Benowitz, LLP is a mid-sized law firm headquartered in Washington, DC with offices and attorneys throughout Washington, D.C., Maryland, Virginia, & South Carolina. Price Benowitz's areas of practice include criminal defense, personal injury, family law, and trusts and estates. Our core values are Passion, Integrity, and Excellence. Motivated professionals with a positive attitude are invited to apply! Job Summary Price Benowitz, LLP is seeking a full-time Client Intake Specialist to join their growing team. The Client Intake Specialist's main objective is interacting with prospective clients to ensure the prompt signing of appropriate cases and establishing a quality relationship between the prospective client and the firm. This role is remote and can be based anywhere in Latin America. Must be available to work 2 weekends a month (both Saturday and Sunday) plus 4 days/week, either 9:00AM-6PM or 12:00PM-9:00PM (Eastern Standard Time). Responsibilities and Duties + Serve as the primary point of contact and evaluate potential cases based on established criteria and sign those cases over the phone. + Promptly and professionally answer a high volume of inbound calls. + Respond to potential clients via phone, email, and chat. + Coordinate and assist with the intake schedules for attorneys or intake attorneys as needed. + Perform client relation responsibilities to ensure customer satisfaction. Qualifications and Skills + Prior client intake experience highly preferred. + Strong sales skills. + Strong verbal, interpersonal, and written communication skills. + Ability to multitask with interruptions in a fast paced environment. + Good organizational, time management, and problem-solving skills. + Ability to exercise flexibility, initiative, good judgment, and discretion. + Fluency in English is required (C2 Level). Powered by JazzHR