Company Description

Founded in 1978, California Closets has built a reputation as the leader and design authority for custom-designed organizational solutions and exceptional service. We believe home is more than just a place — it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design and install custom solutions for the whole home that add value to your life and home by making space for what belongs. Think of it as ‘Practical Magic.’

Job Description

Job Summary:

The Client Liaison will work with others to respond to customer inquiries, book design appointments, and assist clients in the showroom. This is a fantastic opportunity for someone who enjoys working in a team environment focused on exceptional client experiences.

Responsibilities:

Answer & direct incoming phone callsSchedule appointments for clients with our Design ConsultantsComplete COI’s [certificate of insurance] for upcoming installationsAssist customers in the showroom, providing information about product and servicesAssist clients picking up or dropping off material at the showroom [shelving, hardware, etc.]Maintain white glove cleanliness of the showroomAll other duties as assigned.

Qualifications

Required Skills/Abilities:

Customer Service experience in retail, hospitality, call center, or similar.Saturdays required, with 4 days Mon-Fri.Available to work in both Tribeca and Upper East Side on a weekly basisExperience with CRM software, MS Office, email, and internetProfessional appearanceReliable and punctual

Personal Qualifications:

Self-motivated and the ability to work independently with minimal supervision.Ability to multi-task and deal with a wide variety of people.Personable with effective communication skills – both written and verbal, with a wide variety of people.Ability to enter data while on the phone with a client.Manage time effectively.Ability to quickly learn the features and benefits of our products.Problem solving skills.

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer.Must be able to lift up to 20 pounds at times.

Additional Information

What We Offer:

MedicalDentalVision401K with matchCompany-provided life insuranceOn-going training and supportA fun, rewarding and creative career

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California Closets provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Privacy Policy: https://www.californiaclosets.com/privacy-policy/

Terms and Conditions: https://www.californiaclosets.com/terms-conditions/