Being part of HSBC in Switzerland, you’ll help evolve and grow our business.

The CLM Operations Servicing Analyst is responsible for managing all CLM tasks for new or existing clients mainly but not only on subject related to client operations servicing.

Are you interested ? Do you have working knowledge of anti-money laundering, regulatory compliance and controls within the banking and financial services industry? Do you enjoy to be part of a cohesive team ?

If you answered yes to any of these questions, we want to hear from you

What you will do:

The CLM Operations Servicing Analyst will ensure to support FO with delivering a high level of service for our end clients. She/He will ensure to be compliant with internal and external guidelines and regulations.

The CLM Operations Servicing Analyst duties will be:

To complete the technical account opening in the core banking systemsTo handle the analyse and registration of any documents related to operations servicing in the bank systems for all existing to the bank accountTo perform the technical closure of all client accounts in the bank systemsTo handle the administrative tasks related to e-processTo manage and complete all daily requests (Team general mailbox and Unblocking mailbox)To handle recurrent reporting (i.e.: dormant accounts)To manage MFO Counterparties tasks in the bank systems (i.e.; MFO annual review)

In this role you will:

Provide advisory support to front office staff for all existing customers related to the CLM operations servicing activities, this includes:Guidance on the documentationRisk approach to modification managementDocumentation registration within defined thresholdDrive the client experience efforts in line with CLM’s client experience strategy focusing on working proactively supporting the FO managing existing clients in a cohesive and meaningful manner.Maintain highest standard of excellence in client service across the team and with individual portfolio through a range of initiatives.Deliver consistent fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.