Job Summary

Job Description

What is the opportunity?

We have an exciting opportunity for a Client Literature Associate to join the Chief Administrative Office, and support RBC Brewin Dolphin’s Print & Literature Manager to govern client facing literature across Wealth Management Europe (WME).

What will you do?

Trigger and coordinate periodic reviews of client literature with business owners and ensure no unapproved overdue reviews.

Manage change requests across WME and ensure there is appropriate participation at the CLF.

Maintain Consumer Duty checks and ensure that Consumer Understanding metrics are maintained for audit trail.

Support the Print and Literature Manager with strategic projects and audit requests.

Maintain the Client Literature Hub (in terms of inventorying all in-scope documents / timestamps from periodic reviews and any Consumer Duty scores)

Build and maintain relationships across all stakeholders in the Business (WME) including CLF members.

Enhance the client literature governance process through the adoption of a semi-automated workflow tool (Wrike)

Maintain the Client Literature Team’s inbox and flag any urgent requests as required.

Build and maintain relationships across supporting partners in Marketing, Design and Data Office as well as the wider CAO team.

What do you need to succeed?

Must-have

Strong organisational skills.

Excellent stakeholder management.

Experience within the financial services sector, ideally within a wealth management environment.

Technically capable (i.e. to manage workflow tools / reporting)

Nice-to-have

Project management skills.

An understanding of end-to-end business processes.

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper.  We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Leaders who support your development through coaching and managing opportunities.

Opportunities to work with the best in the field.

Ability to make a difference and lasting impact.

Work in a dynamic, collaborative, progressive, and high-performing team.

Flexible working options fully supported.

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

#RBCBD

Job Skills

Additional Job Details

Address:

12 SMITHFIELD STREET:LONDON

City:

London

Country:

United Kingdom

Work hours/week:

35

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-02-06

Application Deadline:

2025-02-20

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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