Client Manager **General Information** Press space or enter keys to toggle section visibility City Nashville State/Province Tennessee Country United States Department STRATEGIC OR LARGE ACCOUNT MANAGEMENT Date Thursday, March 6, 2025 Working time Full-time Ref# 20035109 Job Level Specialist Job Type Experienced Job Field STRATEGIC OR LARGE ACCOUNT MANAGEMENT Seniority Level Mid-Senior Level Currency USD - United States - US Annual Base Salary Minimum 99,360 Annual Base Salary Maximum 198,720 The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (https://xerox.avature.net/en\_US/careers) , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (https://xerox.avature.net/en\_US/careers) . **Sales:** Your actual On Target Earnings (OTE), which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. **Description & Requirements** Press space or enter keys to toggle section visibility **About Xerox Holdings Corporation** For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion. (https://www.xerox.com/en-us/jobs/diversity) Purpose: Builds and maintains effective relationships with a defined customer base to ensure a high level of satisfaction and increase revenues. Identifies, develops and typically closes new sales opportunities. Serves as the primary interface for all products and services and creates demand for the organization's products and services by raising their profile with customers. • Key Performance Indicators: • Maintain Pipeline /Forecast Accuracy • Profitable Revenue Growth • Increased penetration/wallet share/Signings • Retention Scope: Specific: • Total Revenue & Signing >$10M TCLR- services, technology and equipment • National/Multi-Country Accounts • # of Accounts: 1-5 (user and non-user) General: • Recognized as an expert in own function • Interprets internal or external business issues and recommends solutions/best practices • Decisions are guided by resource availability and functional objectives • Primarily domestic scope/accountability; may include some international scope/accountability • Progression to this level is typically restricted on the basis of business requirement Primary Responsibilities: • Lead Account Business Planning (ABP) to plan, forecast and secure results, including aligned delivery • Lead development of business case strategy for client • Use industry sector experience and client knowledge to assess client unique industry, business and IT environment needs to match Xerox Offerings. + Experience in Healthcare industry is necessary • Builds, maintains/grows client key stakeholder relationships -CIO and Functional VPs, to offer/execute insights and value delivered by service offerings • Generate consistent pipeline for business performance • Up sell/cross-sell opportunities • Define and meet Win Strategy Criteria, using sales specialists, solution architects and other SME roles to craft specific offering and technical requirements for SOW • Lead development of proposal/RFP in partnership with Bid Center • Partner with delivery to support QBR process to continuously leverage new service offers, retain client accounts and grow profitable revenue Sales: • Responsible for larger, complex, high visibility, strategic, or tactically important, international accounts and a higher-than-average quota/territory • Sells complex products and/or services, develop new accounts and expand existing accounts • Has extremely high authority or opportunity to set and negotiate product/service terms • May act as a lead in a team when presenting products/services to existing or prospective customers • Influences customers and diffuses potential problems • Anticipates customer needs and identifies appropriate alternatives Problem Complexity: • Solves a diverse array of complex problems; takes a broad perspective to identify solutions • Uses judgment within broadly defined policies and practices • Analysis of a variety of factors, including an understanding of current business trends required • Follows processes and operational policies in selecting methods and techniques for obtaining solutions • Requires in-depth knowledge of organization objectives Freedom to Act: • Works independently, with guidance in only the most complex situations • Exercises judgment in selecting methods, techniques, and evaluation criteria for obtaining results • Exerts significant latitude in determining objectives \#LI-ZD1 \#LI-REMOTE Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.