**Job Description:** **Client Monitoring Field Staff Specialist - Alexandria** **Hourly Rate $15/hr** **Reimbursement for Mileage (Must have your own vehicle and Valid DL)** **Hours: 8am – 5pm** **Reimbursement for Mileage** Join our team of valued members. Assist elderly persons and adults with disabilities living in your area to access community resources and monitor delivery of approved services. **This position requires travel as you will be making 15 in-home visits (per day) to our clients within an area (Alexandria and Surrounding) approx. 20-80 miles per day.** You will be reviewing the delivery of approved services. Training will be in Baton Rouge for 1 to 2 days. The completion of your paid training will be remote. Principal Duties and Responsibilities: + Prepare for visits by reviewing current LA Plans of Care and other data on participants in OPTS and LOCS Long Term Care Programs to applicants. + Comply with routine participant monitoring in-person visits. + Complete Monitoring Checklist, review provider service logs, and time sheets during home visits + Document participant changes, outcomes, and any issues or complaints + Complete Elder Protective and Adult Protective forms, as needed. + Route provider issues to the Provider Monitoring Unit within one business day + Report changes in status to the appropriate Client Assessment Specialist within one business day + Comply with complaint procedures, escalate, and refer complaints to OAAS for Protective Services according to policy. + Participate in Continuous Quality Improvement (CQI) process and training. Education and Experience Required: + HS Diploma or GED + 6 months experience working with older adults or persons with disabilities in health care related services + Valid Louisiana driver’s license + Current Louisiana automobile insurance Preferred: + Associate degree in health or human services + 1 year in health care related services. + Knowledge of healthcare, elderly and disabled adult populations preferred. + Knowledge of Medicaid preferred.