Client Program Associate CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit www.cbts.com . OnX is a leading technology solution provider that serves businesses, healthcare organizations, and government agencies across Canada. OnX combines deep technical expertise with a full suite of flexible technology solutions—including Generative AI, Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, OnX delivers comprehensive technology solutions for its clients’ transformative business initiatives. For more information, please visit **www.onx.com** . Job Purpose: + Direct client interaction and support + Load & ensure projects have kicked off client approval workflow and will meet start date deadline by entering them directly in PMDB under guidance od Sr Client Program and Compliance Mgr. + Data management + all data from booking process, archive in for future reporting and management. + accessory components to start such as client IDs, Laptop against resource start dates and communicate to team Essential Function: + Manage all New Start process status for compliance + Manage all client communication on exception process for starts + Work with Sr Client Program and Compliance Mgr. + SOW library, special project PO and models, understand hour balance, and execute and renewal contracts. + booking packages, renewals, updates and client SDLC report ensure our team database (SPLICE) in backed up and accurate and the beginning of every month. + Execute and Leveraged Master Record for Compliance & Reporting + monthly close out of all App dev practice revenue in ODC and PS business Education: Certification: Four years of college resulting in a Bachelor’s degree or equivalent Work Experience: 7-10 years of related experience Work Environment: Remote Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.