Job Title: Senior Client Project Coordinator

We are seeking a highly organized and committed professional to join our Client Project Management team, the backbone of our business operations. As a Senior Client Project Coordinator, you will play a crucial role in ensuring the smooth execution and delivery of client projects. Your responsibilities will encompass a range of project management activities aimed at aligning stakeholders and optimizing resources for successful outcomes.

In this position, you will collaborate with a diverse group of stakeholders, including content delivery specialists (consultants, onboarders, implementation specialists, and instructors), technical experts for our Learning Management System (LMS), Customer Relationship Management (CRM) systems, and other product teams, as well as business owners and managers. Your role is central to coordinating efforts and ensuring that all parties are equipped and prepared to deliver exceptional services to our clients.

About the role:

Coordinate and manage various aspects of client projects to ensure timely and effective delivery.Foster collaboration among content delivery specialists, technical experts, and business managers.Serve as a pivotal point of contact for stakeholders involved in project execution.Oversee the administrative and logistical elements of professional services engagements.Provide comprehensive reporting on project activities by gathering, compiling, and summarizing relevant data.Participate in special projects and initiatives to support the team’s strategic objectives.

About you:

Bachelor’s Degree or equivalent experience.Fluent in English.Proficient in software applications such as Excel, Outlook, and Word.Strong written and verbal communication skills.Excellent customer service skills.Intermediate to expert knowledge in enterprise management systems and learning management systems preferred.Ability to collaborate effectively with various internal teams.Demonstrated ability to manage multiple projects simultaneously, adapt to changing priorities, and meet deadlines.Strong work ethic and ability to work independently.Ability to quickly learn new tools (e.g., enterprise management systems).Experience with agile methodologies is a plus.Customer experience focused.Encourage new ideas, champion innovation, and drive efficiency.

Join us and contribute to a dynamic team that is crucial to the success of our business, committed to delivering exceptional client project management.

To apply, please upload your updated resume in English.

Location: CDMX

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What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected

Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

Culture:  Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social, and Governance (ESG) initiatives for local and global impact.

Purpose-Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.