Client Relations Agent

Columbia, MO

Full-time (40+ hours/week)

Base Salary starting at $50,000 with bonus potential

Client Relations Agents are the relationship builders for SuretyBonds.com. This position adds value to the overall customer experience for acquisition and retention purposes. 

Primary responsibilities include guiding customers through the application process, answering customer questions to ensure accuracy and qualification, and closing sales.

What We're Looking For

Team players who have internal passion, drive, and work ethicGoal-oriented producers who take pride in delivering tangible resultsMultitaskers who can prioritize tasks in a fast-paced environmentCurious minds with an inherent eagerness to learn and adapt

It Would Be Great If You Have These Skills Already

Property and Casualty Insurance License*Customer serviceBasic data entryBachelor’s or Associate Degree (not required)

*Within 60 days after hire, all Account Managers must pass the Missouri Property & Casualty Insurance Producer Licensing Exam. The company sponsors training and the first exam fee.

Key Responsibilities

Identify and qualify new sales opportunities.Explain and promote various surety bond products to clients, ensuring they understand the benefits and requirements.Assist clients in completing bond applicationsCollaborate with other team members, including underwriters and sales managers, to ensure seamless bond processing and customer satisfaction.