Tyler, TX, USA
33 days ago
Client Relations Transportation Director

Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm of more than 2,300 professionals that provides a full range of multi-disciplined engineering, architecture, information technology, and related services to public agencies and private clients throughout the United States. JMT, is currently ranked #61 on Engineering News-Record’s list of the Top 500 Design Firms.

JMT is seeking a Client Relations Transportation Director for any of our Texas locations. The successful leader will be responsible for developing, monitoring and maintaining client relationships that result in sustainable and profitable business; seeking, developing and securing new business opportunities, developing and implementing strategic business and tactical action plans and participating in related transportation marketing and business activities.  

Enjoy a Robust Benefits Package

JMT offers outstanding opportunities for career and professional growth. We are 100% employee-owned (ESOP) and offer outstanding health care and other benefits, including: 

Affordable Medical, Dental & Vision Insurance Company paid Life and Disability Insurance Paid Time Off and Paid Holidays Paid Caregiver Leave Program Paid Travel Expenses 401K Retirement Plan (Traditional and Roth options) Employee Stock Ownership Plan (ESOP) Flexible Work Schedules Career Development, including Educational Reimbursement And more…Benefits | JMT 

Essential Functions and Responsibilities

Develop and maintain a strong and diverse business/industry network 

Develop relationships with new/existing clients to discover project and program information 

Conduct market research and gather information on potential markets, clients and projects 

Coordinate strategic growth plan with transportation practice leadership 

Develop, monitor and implement strategic business and action plans for potential markets, clients and projects  

Establish and grow market presence in area through marketing and business development 

Serve as a technical expertise resource to project managers and technical staff 

Monitor client performance trends/issues utilizing our client relationship management platform (CRM)  

Obtain feedback from clients to assess past JMT performance. Facilitate development of corrective action plans, as necessary 

Monitor select policy and industry conditions/trends and provide regular reports to Texas Regional and firm leadership 

Actively participate in / maintain leadership positions in client and industry organizations, conferences, and events. (e.g. ACEC, ASHE, SASHTO, WASHTO, TSPE, etc.) 

Serve as liaison to key national industry organizations (e.g. ACEC, ASHE, SASHTO, WASHTO, TSPE, etc.) 

Participate in training and development of future JMT leaders 

Support recruiting efforts of strategic hires 

Support risk management and red team review on large, strategic projects and pursuits 

Nonessential Functions and Responsibilities

Perform other related duties as assigned 

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