Scottsdale, AZ, USA
3 days ago
Client Relationship Manager

This role requires an individual who is professional and who displays the drive, determination, and self-motivation to build a business. Specifically, your mission will be to service and maintain existing accounts while uncovering opportunities for increasing business in the Manufactured Housing Market.  

JOB RESPONSIBILITIES

Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectationsProvides a high level of support to our Sales staff in obtaining, maintaining, and expanding businessMay also be responsible for account rounding and the development of new business as appropriate and in accordance with standard practices, policies, and proceduresActs as liaison between clients and insurance carriers to resolve escalated complex service issues. May also negotiate with underwriters and carriers. Troubleshoots claims and billing issuesResponsible for overall retention of accounts in assigned book of businessDevelops new business from existing accounts and assigned leads and contributes to meeting departmental production goals. Identifies and follows-up on cross-selling opportunities when appropriate

QUALIFICATIONS

High School diploma or equivalent; AA and/or college degree preferredSuperior customer service and problem-solving skillsExcellent oral and written English communication skillsKnowledge and understanding of manufactured housing sector.Property & Casualty or Personal Lines Insurance license prefered or must be obtained within 90 days of employmentMust be willing to take your requisite state insurance license examinationDemonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systemsAbility to work in a positive team environmentAbility to work a regular, full-time work schedule at HUB’s facility(s) and ability to travel on business when required for local park presentationsHybrid work schedule; must be in office minimum of three days weekly.

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: Up to 25%

Required Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

EEOAA Policy

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 or USRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Confirm your E-mail: Send Email