The Client Reporting Analyst manages client reporting related inquiries from State Street Global Advisors clients, consultants, third party administrators, and internal teams such as the Global Institutional Group to produce and deliver client reports.  The role requires the usage of a range of applications to produce reports with different types of data such as performance, accounting, holdings, and other fund analytics.  Collaboration with other global teams across the organization is also required to source data and manage deliverables.  The role is assigned to support a defined set of Relationship Managers and North American Clients and serves as an extension of the Client Facing Team as part of the Investment Operations Team.  Experience managing the end-to-end report production and client inquiry support process is required.  Prior experience with client reporting tools, CRM systems, performance systems, and accounting systems is desired.  Experience with analytical tools such as Factset or PORT is a plus.

Responsibilities:

Receive and respond to client and consultant inquires promptly, completely, and accurately.

Produce client reports and data extracts in response to client requests.

Collaborate with and support other Client Reporting Team Members in North America.

Partner with Client Reporting Team Members in Bangalore, India for regulatory scheduled daily, weekly, monthly, and quarterly reporting.

Perform daily data operations tasks and activities to support management of daily task list and client follow ups.

Become subject matter expert on relevant client reporting tools and data applications.

Maintain the Client Reporting System (CRS) to disseminate performance, accounting, holdings, characteristics and customized reporting

Work with clients, consultants and custodians on all reporting related inquiries

Coordinate production of and address ad hoc requests for various regulatory reporting requirements

Manage client audit process by providing standard documentation as well as handling additional follow up requests

Build knowledge and understanding of SSGA investment products and client types.

Participate in client calls and meetings as required.

Qualifications:

8+ years working experience in the Investment Industry with 5+ years hands on client reporting or Investment Operations  experience. 

BS/BA or equivalent required.

Strong Microsoft Excel skills and working proficiency of Powerpoint, and Word

Knowledge of client reporting and/or Investment Operations in the Asset Management or broader Financial Services industry.

Understanding of Institutional investment products, Mutual Funds, and/or ETFs across a range of data domains including performance, holdings, accounting, pricing, and analytics.

Proven ability to effectively manage time and balance priorities across multiple assignments

Great attention to detail and highly organized.

Strong interpersonal and collaboration skills  

Excellent written and verbal communication skills.

Experience working with external clients.

Commitment to delivering excellent service

About State Street Global Advisors- As the asset management arm of State Street Corporation, State Street Global Advisors has served the world’s governments, institutions and financial advisors for over four decades. With a rigorous, risk-aware approach built on research, analysis and market-tested experience, we build from a breadth of active and index strategies to create cost-effective solutions. As stewards, we help portfolio companies see that what is fair for people and sustainable for the planet can deliver long-term performance. And, as pioneers in index, ETF, and ESG investing, we are always inventing new ways to invest. As a result, we have become one of the world’s largest asset managers with trillions of dollars under our care. 

Our Mission. At State Street Global Advisors our mission is to invest responsibly to enable economic prosperity and social progress. We are driven by a desire to help our clients, and those who rely on them, achieve a better future. We have a long history of developing innovative investment strategies to provide our clients with reliable and transparent returns, cost-effectively, and without excessive risk.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to Flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street Global Advisors State Street is an Affirmative Action/ Equal Opportunity Employer/Vet/Disability.

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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