The Account Coordinator leads execution of all assigned client work, ensuring it meets or exceeds client's objectives, is in line with agency's creative philosophy and is of the highest quality. They proactively work to move internal team members toward completion of project activities. They serve as leaders for individual projects, maintaining indirect responsibility for shared service work activity (strategy, creative, production, development, etc.). They have client conversations within the context of client goals and objectives, and they have an ability to rally a team to deliver high client satisfaction.

Account Coordinators seek out additional information as needed to support the team in driving issue resolution and successful project management and are astute at knowing when to escalate. They coordinate internal and external meetings, create and track campaign schedules and drive project management efforts including responsibility for updating project plans, meeting minutes, status report follow up, and organizing project documentation. Account Coordinators will have responsibility for seamless execution of project/campaign management and financial management of their projects (estimating, billing, revenue forecasting).

Responsibilities

Assist with internal and external meeting coordinationProduce meeting agendas and recapsMaintain individual brand status reportsWork with Account Manager and Project Managers to coordinate all HCP NPP Email activitiesHelp maintain content calendarsSupport Strategist and Project Manager with gathering info for Direction documentsWork with Analytics team to coordinate the production of email performance reportsWork with Analytics team to review brand dashboardsMaintain individual brand status reports, assist with meeting coordination, and produce meeting agendas and recapsWork with Account Manager to coordinate and track all aspects of financials for account and learn how to:Set up new projectSetup and update resources and tasks in WorkfrontPull utilization reportsUse Power BIQC invoices for accuracyUse Pricing ToolMaintain billing trackerCreate and update team background documents to share with clients

Qualifications

Bachelor's degree required1-3 years' experience in Client Services/Account Management in an advertising agency, marketing company, or client-side marketing department with a broad, working knowledge of:Enterprise technology, including data management and marketing technologyCRM and digital messaging platformsDigital and user experiencePerformance creative and production across online and offline channelsRelationship and client managementMultichannel/Integrated marketing experience helpfulExperience managing website development and optimization programs highly desiredStrong project management skillsAnalytically minded, specifically comfortable with data, response metrics and trends, understanding of data analytics for multi-channel results analysis and recommendationsAbility to multi-task and work well in a fast changing environmentEngage with both internal (account, PM, creative, development, production, etc.) and client teamsDevelop and manage budgets/forecasts/pro formaWritten and verbal skills, including presentation and client engagementExcellent Word, Excel, and PowerPoint skillsQuick study; ability to remember agency and client preferences and requirements

The annual salary range for this position is (($51,000 - $81,375)). Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.

Benefits available with this position include:

Medical, vision, and dental insurance,Life insurance,Short-term and long-term disability insurance,401k,Flexible paid time off,At least 15 paid holidays per year,Paid sick and safe leave, andPaid parental leave.

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.

Applications are being accepted on an ongoing basis.