Be part of the Client Service Account Management Team!

As a Client Service Support Analyst, within J.P. Morgan Payments Client Service, you will support a portfolio of large Digital, Technology and eCommerce clients by allowing them to effectively utilize Payments Products and Services. The Service organization acts as a central point of resolution to support the client's treasury operations, identifies product/service gaps and development opportunities, and leverages client/product expertise to recommend client growth and efficiency opportunities.

Job Responsibilities

Assist with Client research on product and account entitlements  Assist with Client inquiries, standing settlement instructions, data requests and written communication Complete, submit and follow up on implementation and account maintenance requests Complete, submit and follow up on operational transaction templates or forms Communicate frequent updates and resolution to the Account Manager and/or Client Create internal and Client facing project plans and presentations  Adheres to policies, procedures and risk requirements

Required Qualifications, Skills and Capabilities

High degree of attention to detail and quality  Displays a sense of urgency, strong organizational skills and excellent follow through Intermediate Word, Excel and PowerPoint capabilities Ability to effectively partner with internal colleagues and external clients Ability to present oral and written communication in an organized, clear and confident manner Manages time effectively in a fast paced environment; ability to be flexible with working hours; demonstrates ability to balance competing priorities and deliver on commitments Minimum of 2 years of relevant industry and/or functional experience; Treasury Services knowledge a plus