For our team based in Budapest _,_ we’re currently looking for a **Client Service** **Analyst** who will be fully dedicated to a portfolio of our **Pharma** **clients** (local and multinational PharmaCos). The Client Service Analyst will have the responsibility for supporting clients in **analyzing** **IQVIA property** **data** and ensuring they obtain maximum value from IQVIA products and services. Will also **a** **nswers client queries** and **collaborates with the** **Sales** **team** to best support the clients. Provides **in-depth training** in databases and products and assists the sales team in preparing quotations. **RESPONSABILITIES** + Provide **additional** **insight and interpretation of the data** to enable appropriate resolution of business questions and/or issuesincluding pre-analysis of data query and cooperation with Data Integrity team in finalizing the resolution feed-back to the client. + **Manage queries** raised by client using in-depth understanding of the client and IQVIAproperty data to ensure that full and timely response is provided (also with support from other functions’ teams) using company tools and respecting contractual SLA. + Transfers client requests for database modification to the Technical Delivery Team and ensures proper execution. + Support Sales team in further developing relationships with clients + Review client data requirements with the appropriate internal resource to ensure that basic product deliverables meet the customer's specifications, including timeliness and quality. + Provides **training to clients** and support to team for client service meetings at customer sites. + Produces ad-hoc studies and presentations on demand. **KNOWLEDGE,** **SKILLS** **AND ABILITIES** + **MSc with** **strong** **interest** **into data analys** **is** + At least **2-3** **years** **of relevant working experience** is required. + Knowledge of pharmaceutical and healthcare market will be a plus + **A** **ttention to detail** **s** and **respect of** **deadlines** + Excellent **Microsoft Office Skills** + Ability to manage various projects simultaneously and in line with priorities + **Strong communication** , good **interpersonal attitude** , establishes **empathy with** **clients** + Proficiency in English + Ability to work on a team and to interact with other functions **Contract:** **fixed-term contract** **Benefit** **package:** **cafeteria, private medical health care, fruit days weekly, team building activities, annual bonus** **Location Budapest (working from home allowed 3 days per week)** **Please send your CV in English** IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us. EEO Minorities/Females/Protected Veterans/Disabled