Client Service Associate
David Aplin Group
Join a top employer and advance your career. Aplin has partnered with Dartmouth, Nova Scotia and Etobicoke, ON and Montreal, QC based company to hire a Client Service Associate. This will be a 1- year contract with potential for an extension.
Benefits & Perks:Compensation: $35 to $40/hour Please note, this role will be hybrid (3 times a week). Candidate must live in Ontario or Nova Scotia or Quebec.Responsibilities:Handling Customer Inquiries: Answering phone calls, emails, or chat messages from customers, and addressing their questions, concerns, or issues.Providing Information: Supplying customers about products, services, policies, and procedures.Documentation: Maintaining accurate records of customer interactions and transactions.Qualifications:Financial service knowledge.1-3 years call center experience (preferably collections / payment).1-3 years of a client service background.Excellent written and verbal communication skills.
Aplin is an award-winning employment agency dedicated to connecting diverse, top-tier talent with exceptional organizations across North America. We welcome applicants from all backgrounds and there are no fees to apply for our jobs or to engage with our recruiters in finding a new career. Companies hire us to help them expand and diversify their teams. All applicants must be legally entitled to work in Canada, which includes having the appropriate documentation, such as a work permit.
Benefits & Perks:Compensation: $35 to $40/hour Please note, this role will be hybrid (3 times a week). Candidate must live in Ontario or Nova Scotia or Quebec.Responsibilities:Handling Customer Inquiries: Answering phone calls, emails, or chat messages from customers, and addressing their questions, concerns, or issues.Providing Information: Supplying customers about products, services, policies, and procedures.Documentation: Maintaining accurate records of customer interactions and transactions.Qualifications:Financial service knowledge.1-3 years call center experience (preferably collections / payment).1-3 years of a client service background.Excellent written and verbal communication skills.
Aplin is an award-winning employment agency dedicated to connecting diverse, top-tier talent with exceptional organizations across North America. We welcome applicants from all backgrounds and there are no fees to apply for our jobs or to engage with our recruiters in finding a new career. Companies hire us to help them expand and diversify their teams. All applicants must be legally entitled to work in Canada, which includes having the appropriate documentation, such as a work permit.
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