297 days ago
Client Service Associate - Private Wealth Management
Summary:

As a member of the Private Wealth Centralized Business Services group, the Associate/Analyst will provide onboarding and business support to Neuberger Berman Private Wealth Teams. Will partner with Compliance, Supervision, Business Control and Operations as a point of service contact to ensure a highly efficient and rewarding client experience.

Responsibilities:

Coordinate with Neuberger Berman’s Private Wealth teams to provide administrative and holistic support services to new and existing clients.

Establish new accounts for natural person and entity clients. Duties include document preparation, entity documentation review, KYC data gathering and review, performing quality control check before submission for approval, documentation, account funding and information follow up.

Process account maintenance requests including KYC updates (name changes, personal data updates, address changes, investment objective updates, etc.), control and interested party updates, and account updates such as margin, check writing, options, etc.

Collaborate with cross functional teams in setting up Investment Policy Statements and maintenance related to any changes in client investment planning

Address internal/external client service inquiries/requests from Private Wealth Teams and resolve issues in a timely manner and escalate complex issues as necessary

Assist with the Employee Investment Solutions platform with account openings, maintenance and trading

Identify and flag suspicious activity to mitigate risk and prevent fraudulent account behavior and potential fraud exposure

Review and process requests for fund disbursements, gifting securities, ACATs and DTC transfers.

Provide support for Neuberger Berman’s online portal and mobile application, including assisting client with initial setup and subsequent general inquiries.

Alternative and Private Equity subscription document and marketing material fulfillment

Ad hoc projects as assigned by management

Qualifications:

•   Undergraduate degree with relevant financial services industry experience

•   SIE, Series 7 and 66 licenses preferred or ability to obtain

•   Proficient PC skills including MS Word, Excel and PowerPoint

•   Excellent communication skills both written and verbal

•   Professional presence with strong client service skills

•   Well organized with excellent attention to detail

•   Ability to prioritize workload based on evolving needs and circumstances

•   Strong multitasking skills

Neuberger Berman is an equal opportunity/affirmative action employer. The Firm and its affiliates do not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact onlineaccommodations@nb.com.

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