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Education

Secondary School Diploma Completion of a related certificate/diploma such as Medical Terminology or Office Administration is preferred.

Experience and Abilities\:

A minimum of two years related customer service experience, preferably in healthcare Proven customer service skills, preferably in healthcare or other high-paced customer service environment Strong ability to communicate effectively, both written and orally, in English  Ability to handle issues and problem solve with tact and diplomacy Excellent computer skills (Windows, Microsoft office, internet, EMR)  Ability to prioritize and handle multiple demands in a fast-paced environment Proven organizational and teamwork skills; able to work independently and prioritize workload Positive work and attendance performance essential Strong interpersonal skills including demonstrated ability to build rapport and connections Advanced competency in keyboarding and scheduling software with a willingness to learn  French language proficiency will be considered an asset and is a requirement for all Quebec locations

Bayshore is committed to a high quality and safe environment for both our staff and clients/patients.  Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any based upon Human Rights Code criteria will be considered on a case-by-case basis. 

“At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing.” 

At Bayshore Healthcare Ltd., and its subsidiaries, we are committed to fostering an inclusive workplace and operate in full compliance with all Provincial and Territorial legislation pertaining to Human Rights Codes and Accessibility requirements. To ensure continued compliance throughout the recruitment and selection process, we encourage candidates to disclose any accommodation needs they may have.