**Take the next step in your career and join our** **BluePearl** **Pet Hospital** **f** **amily as a** **Client Service Manager** **for our emergenc** **y and specialty hospital in Spring, TX** **.** **BluePearl** has an immediate need for a confident, caring, and results-driven Client Service Manager to join our team. The Client Services Manager plays a vital role on our team by handling day-to-day client service operations under the supervision and mentorship of the Practice Manager or Area Leader. **As a** **Client Service** **Manager:** + You willCoach client service associates to be continuously aware and proactive at anticipating and addressing client services and to seek assistance with escalated, stressful situations. + You will partnerwith theClient Service Team Leader to schedule client service associates cost-effectively to ensure the provision of sufficient staffing to meet and/or exceed client needs at every shift. + Youwill be an integral member of the management team and the link between the client, thepatientand the caregivers, offers feedback to co-managers to identify specific issues that occur and may cause dissatisfied clients. + You willactivelyparticipatesas a member of the hospital management team by building positive internal relationships and offering useful feedback, encouragement, support and participation in process-improvement efforts. + You will partner with your recruiter for new hire selection or internal transfer to fill open client service positions. **Experience Preferred:** + Education:Associate degree or equivalent in a related field preferred. + Experience **:** 3-5 years of proven success in managing professionals in complex organizations, either within veterinary/human medicine, hospitality, or client services industries. ​ **Why BluePearl?** + Pet Passion: Enjoy Trupanion pet insurance and discounts for medical care at BluePearl. + Growth Opportunities: Advance your skills with our talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their careers. + Continuing Education: Benefit from annual CE allowances, free training sessions, and Penn Foster Scholarship reimbursement of 90% for full-time associates. + Career Advancement: Explore roles in our specialty departments (Critical Care, Ophthalmology, Surgery, Neurology, Internal Medicine, and Radiology) and enjoy financial support for VTS credentials. + Supportive Environment: Access mental health resources, flexible schedules, and comprehensive benefits, including medical, dental, vision, and life insurance. **Benefits Include:** + Bi-annual merit increase opportunities + Paid time off and floating holidays + 401k and retirement planning + Maternal and Paternal leave benefits + Hinge Health membership + Medical, dental, vision, and life insurance options. + Local and regional Mental Health and Wellness benefits (a few of many examples include 12 free therapy sessions annually, a free Calm wellness app subscription, and access to regional social work) + Free VETgirl Elite membership and continuing education + Opportunities for volunteerism and professional development (examples include coral reef restoration and Animal Humane Society volunteer initiatives in Arizona and Hawaii). + Uniform Allowance + MARS discounts - M&Ms, KIND Snacks, & T-Mobile are just some! **Apply Today:** Apply now and become a key part of our vibrant team, dedicated to providing exceptional care in an innovative and supportive environment. **_BluePearl Pet Hospital_** - _Where your passion for pets meets endless career possibilities._ Transform your career and make a real difference! We promote a collaborative culture in our hospitals. We believe in working together to lead the industry by enriching lives through remarkable care for pets and our team. BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and you will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.