Who We Are

We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people.  Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion. 
 

What We’re Looking For

Our Employee Benefits Division is excited to welcome you into our client-focused culture. Join us with your years of group benefits experience as our next Client Service Representative. Here’s your chance to refine and develop your client service and analytical skills as a Permanent Full Time CSR in our Employee Benefits Division.

Our Downtown Vancouver location is centrally located in the heart of the business district, in the Bentall office complex. This location is easily accessible by the Burrard and Vancouver City Centre sky train stations with many shops, restaurants and other amenities nearby.

Requirements

Successful completion of LLQP or willing to obtain2+ years of experience in the employee benefits industryWillingness to learn and take on increasing levels of responsibility, including client communicationIntermediate proficiency in Microsoft Word, Excel and OutlookExcellent CommunicationTyping speed of at least 55 wpmGood working knowledge of underwriting arrangementsHas a high attention to detailComfortable conducting employee education sessions and client administration orientation sessionsGood understanding of employee benefits plan analytics

Asset experience that will make you stand out:

Experience with flex plans is an asset

A Day in the Life

Assist Account Executives with all aspects of servicing group and individual accountsMaintain accurate renewal calendar, communicate renewal timelines to Account ExecutivesProcess documentation: renewals, proposals, claims history, customer correspondenceMaintain electronic and paper client/carrier filesEnsure accuracy of policy documentation from insurers before forwarding to the clientContact clients regarding renewals and claims, update changes Answer account related questions/requests from clients and insurersProvide policy and coverage information to clients upon request or inquiryAttend occasional client meetings with ConsultantsCreate marketing materials and presentations for ConsultantsAct as liaison between Consultants and Corporate clients

Where This Can Take You

We invest in our employees! We offer hands-on coaching and mentorship, alongside extensive sales training to ensure you succeed, today and tomorrow. Your journey with HUB can open doors to a diverse, rewarding career within the insurance industry and beyond!

What We Offer

Company matching RRSP contributionsTuition financing and career-related training and developmentCustomizable flexible benefits options for you and your familyMental and physical wellness initiativesA positive, collaborative and team-oriented environmentOngoing personal and career development

If this sounds like a place you want to be or want to talk to us about the role and opportunities, contact us/apply now.

The expected salary range for this position is $65,000 - $75,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.
 

Our Culture Starts with You

We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business We want you to be INNOVATIVE and open to sharing your ideas You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues. You are a TEAM PLAYER who positively impact those around them; We MOTIVATE each other to GROW TOGETHER You work with a high degree of INTEGRITY and ACCOUNTABILITY

If this sounds like a place you want to be or want to talk to us about the role and opportunities, contact us or apply now. To find associated positions at our HUB simply search myHUBbc as a keyword in the search bar on our careers page!

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: Bachelor's degree (4-year degree)