Client Service Representative
US Tech Solutions
**Job Name : Client Service Representative (Banking)**
**Location : Remote**
**Duration: 5 months contract**
**Note:**
**9 AM – 6 PM ET (will start off with half days for training, 10 AM – 2 PM, for about the first 2 weeks, then go to full schedule)**
**Job Summary:**
**Notes:**
+ Fully Remote, anywhere in Central and Eastern time zones only
+ Overtime at ends of shifts, could be some weekends too, but will plan these, no surprises
+ The hours are same for all: 9 AM – 6 PM ET (will start off with half days for training, 10 AM – 2 PM, for about the first 2 weeks, then go to full schedule)
**Responsibilities:**
+ Creation of financial documents and approval process using Adobe suite of software products
+ Managing internal and external clients as well as checking the accuracy of forms and entering data into a tracking database
+ Candidate must be computer savvy and capable of learning new software applications with relative ease
+ Must have Client service experience. Candidate will communicate directly with clients as well as internal departments
+ Must be comfortable working within a team while owning their own work
+ Must maintain a high level of productivity, quality, and customer-service standards while adhering to strict deadlines
+ Candidate must utilize great time management skills to handle extremely high seasonal volumes
**Qualifications:**
+ Strong client services background.
+ Excellent written and verbal communication and listening skills.
+ Excellent ability to understand the scope of each project, prioritizes tasks, and effectively manages time.
+ Proficiency in Microsoft Excel, Word, and working knowledge of Outlook and Access.
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) .
All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. US Tech Solutions is an Equal Opportunity Employer.
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