Edgewood, NY, 11717, USA
1 day ago
Client Service Representative
**Job Name : Client Service Representative (Banking)** **Location : Remote** **Duration: 5 months contract** **Note:** **9 AM – 6 PM ET (will start off with half days for training, 10 AM – 2 PM, for about the first 2 weeks, then go to full schedule)** **Job Summary:** **Notes:** + Fully Remote, anywhere in Central and Eastern time zones only + Overtime at ends of shifts, could be some weekends too, but will plan these, no surprises + The hours are same for all: 9 AM – 6 PM ET (will start off with half days for training, 10 AM – 2 PM, for about the first 2 weeks, then go to full schedule) **Responsibilities:** + Creation of financial documents and approval process using Adobe suite of software products + Managing internal and external clients as well as checking the accuracy of forms and entering data into a tracking database + Candidate must be computer savvy and capable of learning new software applications with relative ease + Must have Client service experience. Candidate will communicate directly with clients as well as internal departments + Must be comfortable working within a team while owning their own work + Must maintain a high level of productivity, quality, and customer-service standards while adhering to strict deadlines + Candidate must utilize great time management skills to handle extremely high seasonal volumes **Qualifications:** + Strong client services background. + Excellent written and verbal communication and listening skills. + Excellent ability to understand the scope of each project, prioritizes tasks, and effectively manages time. + Proficiency in Microsoft Excel, Word, and working knowledge of Outlook and Access. **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) . All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. US Tech Solutions is an Equal Opportunity Employer.
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