You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Responsibilities 

Handle MPF enquiries through hotlines and e-mails

Follow up customer enquiries and feedback with good quality standard 

Ensure the delivery of service meet with our service standard & comply with regulatory requirements.

Requirements

Diploma holder or above

Minimum 1 year of customer service related working experience in banking and financial industries

Customer focused with positive attitude & communication skills

Good command of spoken and written English and Chinese (Mandarin preferred)

Candidates with more experience will be considered for Senior Client Service Representative position

We offer attractive salary, MPF, group life and group medical insurance and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only used for recruitment purpose.) 

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