Role and ResponsibilitiesHandle inbound/outbound calls from Health Care Provider offices and our Client’s Sales Professionals.Generate return labels using vendor portal and email to Health Care Providers and/or Sales ProfessionalsOpen Help Desk tickets with return vendor and follow up to bring to closure as needed/required Review and verify a high volume of documents per day to ensure required compliance components are presentValidate the quantity of product samples provided to office-based physicians through
delivery slips as reported by physicians and front office staff Update required field information as necessary in the systemCommunicate task statuses and questions with managementJob QualificationsBachelor’s Degree or graduate of any 4-year course.Proven experience with high volumes of repetitive work requiring a high level of attention to detail
Ability to maintain a high level of accuracy while working at a fast pacePrecise attention to detailAbility to communicate effectively (written and oral)
Proficient knowledge of computer capabilities and PC applications such as Excel, Word, and OutlookAbility to work independently, with minimal supervision, and within a team environmentAbility to effectively prioritize tasks and manage deadlines​Must be a team player and able to work under time constraint.Amenable to work on hybrid set up and night shift

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com