Client Services Associate Project Manager
Thermo Fisher Scientific
Work Schedule
Standard (Mon-Fri)Environmental Conditions
Adherence to all Good Manufacturing Practices (GMP) Safety Standards, OfficeJob Description
Key Responsibilities:
Supporting a Senior Project Manager or a Project Manager, the Associate Project Manager handles smaller projects.The Associate Project Manager is empowered to partner with the Client to finalize study specifications including potentially an initial in-person client meeting. They help to drive the study setup and maintenance of filing systems and maintain accurate records for all work undertaken, working with quality management systems.Partners and collaborates with the Senior Project Manager to ensure that all business activities come together in a timely manner to meet the customer and study requirements.Coordinate and communicate of all internal and external activities to prepare services and products for study initiation or customer needs.Achieves results through the use of appropriate project planning tools to communicate achievements and critical path activities and responsibilities.Builds and/or supports building of operational documents using internal systems. This includes billing package review; also provides support and assistance to the Project Manager on financial planning and quote forecasting processes.Monitors project activities and day-to-day business as well as the establishment of customer-approved job specifications.Client Relationship Management
Able to perform and interpret a comprehensive needs analysis and demonstrates an understanding of the customer’s target market.Maintains knowledge of Thermo Fisher's solutions portfolio and communicates the company's value proposition in relation to the competition.Leads projects efficiently in different systems and maintains accountability for individual and team outcomes.Project Management Leadership
Seeks mentorship and guidance to drive personal development and further strengthen project management skills.Ensures that all communications are clear, focused, and based on a solid understanding of needs using the most appropriate medium.Partners with teams to quickly resolve or collaborate on solutions to problems. Facilitates alignment on timelines among cross-functional teams.Takes ownership of project results, cultivates respect from team members, and ensures agreement on the overall vision.Key Requirements:
Education: Bachelor's degree or equivalent experienceYears of Experience: 2 to 3 years of experience in project management or client facing roles; experience in pharma environment preferred but not required. Limited experience acceptable if holding an advanced degree. Previous experience in logistics / distribution.
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