**Employment Type:** Full time **Shift:** Day Shift **Description:** **Mercy Medical Center** a member of Trinity Health Of New England is looking for a **Client Services Coordinator / Front Desk Receptionist** to join our Rehabilitation team. The **Client Services Coordinator** responsible for the varied reception, clerical and administrative support functions to ensure efficient and effective operations. **What will you do:** + Responsible for maintenance of client records, client registration, insurance authorization, and maintenance of statistical data + Manages the phone system, intake, scheduling, referrals, insurance authorizations, registration, co-pay collection. + supports the therapy department and manages patients within the department from intake to discharge. + Assists internal and external customers with all clerical tasks within the office. + Supports all personnel in the rehab department with supportive clerical functions as identified. **Minimum Qualifications** + Requires a High School Diploma or equivalent. + Experience within a medical office or billing department preferred. + Knowledge of patient billing and medical terminology preferred. + Requires proficiency in a Windows based computer environment. Accuracy and dependability required. + Must have strong communication skills, written and verbal **Highlights** + Full-Time/ Days (must be flexible to work varied shifts between the hours of 7a -7p) + Great benefits effective on first day + Mission-Driven Team Environment **Facility Information** **Mercy Medical Center** has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support programs. **Our Commitment to Diversity and Inclusion** Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran