Bloomberg Broadway builds high-performance distributed systems that make the business of trading and financial assets easier, faster, safer, and more thoughtful for everyone involved. Our technology makes it simple to create, combine, and extend large-scale, high-performance intelligent systems in ways that were never before possible. We’re looking for someone to be a part of a team of exceptional troubleshooters to support the fast-paced world of Fixed Income trading at some of the world's largest financial institutions. This is a unique opportunity to flex every ounce of technical muscle you have to enhance, debug, and fix trading systems that are responsible for billions of dollars of transactions a day. This is your opportunity to be at the forefront of one of the most exciting areas in financial technology – electronic trading. It requires a uniquely focused, yet inquisitive personality that thrives on facing challenges head-on in new and unfamiliar environments. It also requires strong technical acumen across a range of Broadway products and industry standard technologies. You will be backed up by our premier team of developers and have an arsenal of diagnostic tools at your disposal. **On our team, you can expect to help us by:** + Diagnosing and resolving customer trading system issues in real-time using a hands-on approach + Interacting with a wide spectrum of people at customer sites, from heads of trading desks to developers and systems administrators + Proactively preventing future problems by coming up with both tactical and strategic solutions **We’ll trust you to:** + Handle pressure-filled situations involving millions of dollars of trades while remaining cool and collected + Solve issues and questions in production systems to address issues ranging from missing trades to exchange connectivity problems to system outages **You’ll need to have:** + Exceptional problem-solving ability + Strong attention to detail, self-management, initiative, and follow-through + Excellent written and verbal communication skills + Understanding of networking fundamentals / protocols + Experience working with Windows operating system + A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience **We’d love to see:** + Python programming skills + Proficiency with SQL and databases + Previous experience in a customer-facing software support role + Experience with electronic trading protocols including FIX. + Experience working with UNIX/Linux + Knowledge of a financial trading businesses, preferably fixed income Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email amer_recruit@bloomberg.net