Job Overview

Under close guidance or supervision, develops the skills necessary and learns the basic knowledge needed to provide support to clients.

Essential Functions

Trains to provide day to day guidance and support to clientsLearns the technical skills necessary to answer client queries and maintain logs and ensure follow throughDevelops the interpersonal skills necessary to build effective business relationships with defined clientsDevelops an understanding of clients’ potential business needsDevelops the knowledge to ensure accurate and timely communication of support issues to relevant departments within the support cycleProvides support to other team members

Qualifications

Bachelor's Degree  Proficient in PC applications such as Excel.Ability to communicate effectively with various levels in the organization (written and oral).Ability to carry out some analysis and information gathering to resolve problems on routine matters.Amenable to work in Mckinley (Hybrid)Willing to work in night shift

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com