Description Our client is a leader in the property management industry, is seeking a talented Client Services Representative to join their dynamic team. As the first point of contact for clients and tenants, you’ll play a crucial role in delivering exceptional customer service, maintaining communication, and addressing inquiries in a professional and efficient manner. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and values direct interaction with clients. Key Responsibilities: + Serve as the primary liaison between property management teams, clients, and tenants, addressing inquiries promptly and providing accurate information. + Manage and resolve client/tenant concerns by coordinating with internal teams and ensuring thorough follow-up. + Process service requests, maintenance orders, and other relevant documentation in accordance with established processes. + Maintain client and tenant communication logs in appropriate databases or property management software. + Assist with lease renewal documentation, rental applications, and move-in/move-out coordination as needed. + Support property management staff with administrative tasks, including preparing reports, onboarding materials, and correspondence. + Ensure compliance with company policies, procedures, and applicable regulations while delivering exceptional service. + Collaborate with team members to improve customer relationship strategies and increase client satisfaction. Requirements + Previous experience in customer service or client support roles, preferably in property management or a related industry. + Familiarity with property management software (e.g., Yardi, AppFolio, or MRI) is a plus but not required. + Excellent verbal and written communication skills, with the ability to handle complex customer interactions professionally. + Strong organizational skills and attention to detail to maintain accurate records and navigate multiple tasks. + Problem-solving mindset with a customer-focused approach. + Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or equivalent tools. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .