At Invermere Vetrinary Hospital, we are passionate about providing top-tier care for pets in our community. We are seeking a friendly, organized, and reliable Veterinary Receptionist to join our compassionate team. As the first point of contact for our clients and their pets, you’ll play a vital role in ensuring a positive experience for every visit. If you’re an animal lover with great customer service skills, we’d love to meet you!

Responsibilities:

Greet clients and their pets with a warm and welcoming attitude. Manage the clinic’s phone lines, scheduling appointments, and answering client questions. Handle client billing, process payments, and assist with insurance claims. Maintain accurate client and pet records in our system. Provide information on clinic services, preventative care, and pet health recommendations. Send appointment reminders and follow-up communications. Assist with administrative tasks such as organizing files, inventory management, and office upkeep. Support the veterinary team by ensuring smooth front desk operations.

Qualifications:

High school diploma or equivalent required. Previous experience in customer service, reception, or office administration preferred. Experience in a veterinary or healthcare setting is a plus. Excellent communication and organizational skills. Ability to multitask in a fast-paced environment. Strong attention to detail and problem-solving abilities. Compassionate and professional demeanor when interacting with clients and pets. Proficient in using computer systems and scheduling software (experience with Avimark is a plus).

Benefits:

Competitive pay based on experience. Extended health Insurance and RRSP Program Friendly and supportive work environment. Opportunities for growth and professional development.

How to Apply:
Please submit your resume and a brief cover letter detailing why you would be a great fit for this position to melanie.peters@nva.com. We look forward to hearing from you!