Hamilton, Ontario, Canada
23 hours ago
Client Services Representative Stone Church Animal Clinic

Stone Church Animal Clinic is seeking a Client Services Representative to add to our growing team, starting March 1, 2025.  This position is part time, Monday - Friday, 8am-12pm.  As we continue to grow, there is a potential for increased hours.

The ideal candidate: Provides an excellent and expeditious client experience; greets clients, answers questions; processes incoming and outgoing pets, and handles payments. Answers phone calls which may involve answering questions, screening for service needs, and scheduling appointments.  Handles incoming and outgoing e-mail and appointment reminders through a scheduling reminder app. Monitors client waiting area to ensure cleanliness.  Documents and securely maintains client information, service data and other petinent information within the business operations software.  Escalates complex matters to senior staff.  Minimum of 6 months of veterinary office experience preferred but not mandatory.

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