Client Services Specialist II Location: Memphis, TN/Hybrid Duration: 6 Months Description: Position Summary Reviews analyzes, evaluates, validates provider/producer information against business/credentialing requirements and maintains information on Credentialing databases. Supports extensive research and analysis of sensitive provider/producer issues; addresses data integrity issues. Process agent onboarding contracts. Verify insurance licenses, add appointments. Work with agents to ensure records are complete and validated. Utilize various systems and websites to ensure accuracy. Required Qualifications Insurance Knowledge Plus Customer Service 1-3 years of Experience Strong Analytical Skills Ability to work reliably, prudently, and tactfully with confidential information. Ability to organize and prioritize work and manage multiple priorities. Excellent verbal and written communication skills including, letters, memos, and emails. Excellent attention to detail. Ability to research and analyze data. Ability to work independently with minimal supervision. Ability to establish and maintain effective working relationships with providers, management, staff, and contacts outside the organization. Proficient use of Microsoft Office applications (Word, Excel, Access) and internet resources. Preferred Qualifications Review above requirements. Education Associate's degree preferred Verifyable High School Diploma or GED Required: Yes As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.