Client Solutions Analyst - Hybrid
Acosta Group
**DESCRIPTION**
The Client Relationship Analyst is responsible for supporting the National Solutions Manager in all reporting, financial and operational responsibilities. Responsibilities also include assisting in the management of a portfolio of strategic clients and providing single point of contact/escalation for strategic client’s trade promotion management needs.
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**RESPONSIBILITIES**
+ Responsible for analyzing payments made by clients/customers and identifying any discrepancies and plan for collections. This will include using critical thinking and advanced reporting tools
+ Track Business Manager Assistant performance against client KPI’s
+ New associate onboarding and training (Campbell BM/BMA/CRA/CCA) – set up in Campbell’s systems
+ Monitor monthly aged claims and partner with business manager, business manager assistant and, client finance partner to discuss outstanding deductions and plans to resolve and bring to resolution
+ System Administrator for the TPM System. Assist end users and make needed updates to current configuration
+ Meeting the physical requirements – listed below
+ Otherduties as assigned
**QUALIFICATIONS**
**Ed** ucation Requirements:
+ Bachelor’s Preferred
+ Driver’s License Required
Work Experience Requirements:
+ 5-8 years food brokerage and/or CPG industry experience in sales administration is strongly preferred
+ Customer service and client relationship management experience
+ Trade Promotion Management experience witha food manufacturer is preferred
+ Accounting, Audit, Account Reconciliation experience required
+ System integration background
Knowledge, Skills and Abilities Requirements:
+ Advanced reporting and analytical skills
+ Microsoft Excel skills (Advanced)
+ Training, presentation, communication skills
+ Work in a matrix reporting environment
+ Ability to travel (20%)
+ Champions the needs of customers and clients
+ Uses a collaborative approach to do what is best for the entire organization
+ Demonstrates initiative and takes appropriate risks
The incumbent(s) in this position should exhibit the following Acosta values:
People Minded – Must show dignity and respect to all people
Integrity – Must exemplify the highest degree of ethical behavior
Results Oriented – Must show passion, pride and commitment to succeed
Trust – Must be honest, sincere andconfident
Teamwork – Must build trusting relationships
Innovation – Must progress through a combination of creativity, common sense and vision
Balance – Must maintain an optimistic attitude and keep perspective on what is important in life.
Acosta Sales & Marketing is an Equal Opportunity Employer
By submitting your application, you agree with and accept the Acosta Privacy Statement and Terms of Conditions.
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Canada: http://acosta.jobs/privacy-policy-ca/
**ABOUT US**
Acosta, and its subsidiaries, is an Equal Opportunity Employer
**Job Category:** Retail
**Position Type:** Full time
**Business Unit:** Sales
**Salary Range:** $44,200.00 - $66,300.00
**Company:** Acosta Employee Holdco LLC
**Req ID:** 411
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