Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.
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The Client Strategist engages and manages key client relationships across industries and sectors to drive business value through end-to-end delivery of commodity and non-commodity-based energy solutions based on the NRG Business managed product suite. The Client Strategist aims to improve our client's profitability and business productivity by creating value through procurement solutions, operating cost reduction, and world-class customer service.
Essential Duties/Responsibilities:
Manage strategic relationships as lead strategist for NRGs most valued managed product clients: up to 30 key customers and over 2 million annual MWhs and 4 million annual Dth Provide world-class levels of customer service resulting in customer retention and renewal business, resulting in renewal net margin of $5 – 10M/year Synthesize customer commodity and non-commodity strategy by analyzing a wide variety of solutions, selecting the most relevant products and tools to meet specific client objectives Manage key clients by setting procurement objectives, developing reporting capabilities and benchmarks, maintaining strategy with customers by identifying changes in scope, interpreting reporting outputs Travel (up to 25%) to key customer sites to present commodity and non-commodity strategy and results to senior management Work directly with Technical Sales, National Sales, Direct and Indirect sales teams to support the acquisition of new business Interface with pricing and wholesale supply and trading to provide wholesale market information, transparent pricing, and execution to commodity customers Interface with Demand Management and renewable services teams to provide non-commodity solutions and product execution to key customers Apply risk management techniques to customer strategy including, but not limited to Load Forecasting, VaR analysis, and options theory Working Conditions: Open office environment. Sensory attention: Continual need to give concentrated attention where multiple stimuli change quickly and where 2 or more senses – hearing, seeing, touching, and tasking – must be used in coordination. Mental stress: Continuous occurrence of strong demand for results and multiple simultaneous demands requiring decisions Travel – up to 25%
Minimum Requirements:
Proficient with computer spreadsheet and database applications Bachelor’s degree required. Concentration in engineering, economics, mathematics, or specific energy market analysis-related experience preferred Two or more years of related industry experience required Presentation proficiency and the ability to interact with senior management Ability to develop and implement highly effective market and business strategies Skilled in business analysis and identifying market potential for significant business growth
Preferred Qualifications:
Master’s degree in Business Management or related field preferred Holds Certified Energy Procurement Professional (CEP) or Certified Energy Management (CEM) Designation Excellent quantitative skills Excellent oral and written communication skills Good skills of persuasion and effectiveness at explaining rationale for recommendations and decisions Excellent interpersonal skills and an ability to work effectively with cross-functional teams Strong organizational abilities, attention to detail, and deadline orientation Commitment to work with a sense of urgency The ability to work as a team player Be proactive and creative in solving problems Exhibit a positive attitude to inspire the people around you
Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is an occasional opportunity to move about
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)
Official description on file with Talent.