Who We Are:

A Minnesota-based company, RealTime Solutions® thrives on proactively addressing foodservice trends, pitfalls, and opportunities, always staying one step ahead. By seamlessly merging data intelligence with marketing finesse, we create campaigns and tactics that are not just reactive but rooted in insightful strategy. As a Buyers Edge Platform brand, our deep foodservice expertise and data-rich analytics set us apart, allowing us not only to identify growth opportunities for Fortune 500 food manufacturers, but also craft bold strategies and tactics that redefine their success in foodservice.

This position is based out of our office located in Becker, MN with anticipated travel up to 25%. We are unable to offer work sponsorship for this role. 

 

Your impact:

As a Client Success Manager - Food Service Manufacturing, you will be responsible for growing and maturing client relationships by expanding capabilities, providing insightful ideas, innovative strategy, and relevant solutions. You will collaborate with internal and external teams in the planning, execution and reporting of initiatives.

Develop and maintain relationships with existing clients by providing insightful ideas and industry expertise  Identify and deliver customized, impactful marketing strategies and actionable insights  Leverage a proactive approach to achieve client objectives, strategies, key initiatives and actionable opportunities  Analyze and communicate data-driven market trends, consumer behavior and competitive behavior to develop effective actionable strategies  Create and deliver compelling presentations and comprehensive project proposals  Establish project objectives and support program and promotion processes (Including set up, reporting and validation, documentation)   Facilitate client training and engagement sessions, educating about our services and capabilities  Lead internal training to engage inside sales, customer service and other relevant RTS teams  Collaborate with internal team to increase loyalty rewards program engagement  Assist in implementation of new technology and services as assigned  Act as a data and reporting resource for internal requests as needed  And other support as required and requested 

 

About you:

Bachelor’s degree plus 2-5 years of client management, project management, marketing management, or agency strategy experience or equivalent  Superior attention to detail   Advanced communication, critical thinking, interpersonal relationship and problem-solving skills  Excellent oral, written, spreadsheet and presentation communication skills  Ability to meet deadlines, manage multiple projects and work independently and as part of a team  Capacity to make independent decisions and educated recommendations to clients and internal staff  Ability to multitask and change direction quickly to accommodate changing business needs  Demonstrate good judgement, creativity and positive attitude  Represent our clients, our programs and company brand in a positive and professional way   Possesses independent time management and organizational skills  Proficiency in Microsoft Office 365 (Excel, Word, Power Point, Outlook) required  Experience related to the food or foodservice industry is required  Occasional travel for client visits and trade shows

Don’t meet every requirement mentioned here? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Buyers Edge Platform and our subsidiary brands, we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this position or others with us!

 

What's in this for you? 

Amazing coverages to start. Medical, dental, and vision coverages are just the beginning! We also offer ancillary plans, such as flexible spending accounts for both health and dependent care, critical illness, accident, and voluntary life as well as company paid life and long-term-disability plans! On top of this, we also offer a 401(k) plan with company match.

Invest in your success. We will provide you with a thorough training and development program; and offer competitive compensation.

Live well = Work well. Relax with our Personal Responsibility Paid Time Off policy!

We welcome all.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.