Client Support Internship - Summer 2025 Location St. Louis Fleet Admin Office Category Internships / Co-op - Other Internship Job ID 2024-502705 Overview

As we continue to build our team in support of our vision to the be the world’s best and most trusted mobility company, Enterprise Fleet Management (EFM), an affiliate of Enterprise Mobility is excited to announce the opening of Client Support Summer Interns!

 

As a Client Support Summer Intern, you will be exposed to real life work experience along with administrative functions on our Transport, Billing Solutions or Client Solutions teams within our Business Administration department. 

 

This exciting opportunity will be located at our Fleet Operations Center at 2281 Ball Dr. in Maryland Heights, MO. This is a hybrid position (minimum of 1-2 days a week in-office) with a schedule of Monday - Friday (40 hours per week) from May/June - August 2025 with a starting pay of $16.00 per hour.

 

Company Overview 

Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide, our team of experts can assemble a customized or full-service fleet management program that is just right for each business. With a North American fleet of 725,000 vehicles and growing at over 7 percent, the opportunity with Enterprise Fleet Management is tremendous. Our business continues to thrive, and we remain committed to the investment in and the development of our people.  We do the right thing by our customers and employees every time and in every situation. Not only is that great for business (as seen in our global growth and success) it’s also great for employees.

 

Responsibilities Serve as a primary contact for clients and internal teams; Prioritize, research and responds to questions, via email and phone,from EFM sales groups, vendors and clients; Collaborate with other departments to provide an excellent client experienceAssist with organizing and adjustment of information and client documentationProcess billing for EFM lease clients and provide billing support on behalf of EFM sales groups, including handling and resolving issues to ensure timely payment Monitor, prioritize and respond to billing requests and inquiries received via phone and email from external customers, executives, EFM sales groups and internal staffMonitor and analyze the stages of the vehicle pick and delivery; taking proactive measures to ensure timely delivery of vehicles to our clientsIdentify and resolve vehicle shipping delays, canceled orders, damaged vehicles and mis-shipped vehiclesAssist with various tasks, projects, research, and reports for the department

 

Equal Opportunity Employer/Disability/Veterans

Qualifications

Minimum Qualifications:

Must be 18 years of age or olderCurrently a Junior or above, enrolled full-time in a college or university for the Fall 2025 semester Pursuing a Bachelor's degree or above in Business Administration or a related Business fieldMust live in St. Louis Metropolitan area or an immediate surrounding MO county for Summer 20253 months admin/clerical/office experience6 months customer service experience Proficient with standard PC technologies and software including Microsoft OfficeAvailable Monday through Friday (40 hours/week), May - August 2025Ability to accept $16.00 per hourMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Qualified candidates must also possess the following competencies: 

Results OrientedWorking with a TeamDetail OrientedAnalyzingCommunicationFlexibility

Work from Home Requirements:

Must live in St. Louis Metropolitan area or an immediate surrounding MO county for Summer 2025Have permanent residence with defined working space (home office, spare bedroom, etc.) that is clean, ventilated and quietWorking space with working smoke detector, fire extinguisher, and first aid kit

Work from Home Technical Requirements:

Computer running a mainstream supported version of Windows or MacOS (currently Windows 7+ or MacOS 12+)Minimum of 4GB RAM (the cloud based system will use a minimum of 1G RAM)High-speed Internet connection with a minimum validated upload and download speed of 3Mb or greater (please validate using a speed test tool such as http://www.speedtest.net/)Working web cameraWorkstations should connect directly to the ISP router using an Ethernet cable (wireless connections are allowed but be aware of signal strength, interference, and other factors)Apple or Android smartphone is needed to download the Authenticator app (must be running a current mainstream supported operating system and Internet browser version)Internet browsers: Internet Explorer, Edge, Chrome, Firefox, or SafariAnti-virus software must be installed and kept running at all times (included w/ Windows 10)Operating system patches must be installed and kept up to date

Enterprise reserves the right to verify your PC meets or exceeds the following requirements.

Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.