As the Client Systems Engineer you will be responsible for; planning, designing, implementing, and maintaining corporate client system technology resources. This includes hardware, business applications and operating system software. Engineers provide technical support for issues escalated and related to systems they oversee. Engineers provide and/or assist with problem resolution related to systems they integrate with or oversee directly. The role includes administrative, operational, and project management related responsibilities.
Responsible for planning, designing, implementing, and maintaining client systems for defined areas of responsibilityProjects & Project Planning Provide advanced support for customer hardware/software issues to maximize customer productivity. Respond to 2nd & 3rd tier escalations from support analysts and administratorsContinually seek and demonstrate knowledge of client technologies and emerging enterprise strategies. This includes maintaining knowledge of current client technologies throughout the organization, as well as evaluating the impact of potential new technologies on existing systems to result in optimum expertise and resources for HBFF. Qualifications
Minimum/Essential Qualifications
Education, training, licensure, experience, etc.Bachelor’s degree in technical field (or equivalent years of education/experience)Recent experience in planning/designing/coordinating a minimum of one medium/large technology deployment project.Understanding of Project Management concept: Agile/waterfall methodologies, with the ability to apply related concepts and techniques Minimum of 5 years of Windows Corporate desktop configuration, installation and deployment experience, including enterprise-level deployments.In-depth knowledge of software distribution systems CompTia A+ (or equivalent experience)One or more of the following: MCTS, MCITP, MCSA, MCSE (or equivalent work experience)
Preferred Qualifications
Education, training, licensure, experience, etc.Working knowledge of software distribution systems (i.e., ZENWorks, SCCM, SMS, etc.)Project Management Certifications i.e. (PMP),(CAPM) or Agile Scrum Master CertificationCompTia Project+ (or equivalent)CompTia Security+ (or equivalent)CompTia Network+ (or equivalent) Overview
The Hazelden Betty Ford Foundation is the largest nonprofit addiction recovery organization in the United States. It is also one of the most mission-driven places you will find. The Hazelden Betty Ford Foundation team is passionate about providing hope and ultimately healing. As a living, growing and evolving institution, the Hazelden Betty Ford Foundation is – at our core- a people-powered organization. Hazelden Betty Ford Foundation is comprised of 1600+ employees, seventeen treatment sites and produces $190 million dollars in annual revenue. This exemplary organization serves nearly 25,000 people annually and is committed to provide hope and healing for those experiencing addiction to alcohol and other drugs.
What makes this organization unique is its total ecosystem approach to prevention, education, research, advocacy and treatment. All of the parts of the organization work together to inform, develop and deliver evidence- based practices that help people reclaim their futures and restore their hope.
Being “a best place to work” is a strategic goal of Hazelden Betty Ford Foundation and it’s a goal that every employee plays an active role in helping to achieve. Our culture is a reflection of how encouraged and energized we each feel about contributing our ideas and performing to our greatest ability. Join us and do meaningful work.
We deeply value our employees. Working at Hazelden Betty Ford Foundation includes a comprehensive benefits package, including:
Competitive Health, Dental and Vision PlansRetirement savings plan with employer matchPaid time-offTuition reimbursement
The Hazelden Betty Ford Foundation is proud to be an equal opportunity and affirmative action employer. We believe that diversity and inclusion among our colleagues is critical to our success as a force of healing and hope for individuals, families and communities affected by addiction to alcohol and other drugs; and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Software Powered by iCIMS
www.icims.com