Classification Title: Clin Svc Representative I Job Description: Point of Service Operations –Serves as a first-line liaison for internal and external customers, including guests, clients, faculty, staff, students, vendors, and others. Communicates with customers in person, by telephone, email, fax, or postal mail. Greets patients and confirms appointments. Inspects insurance cards or authorization notices. Identifies and collects deductibles, co-payments or deposits on services. Explains and satisfies any necessary patient signature requirements. Performs CSR duties at multiple clinic locations. Makes phone contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations. Makes phone contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations. Maintains patient scheduling functions, and sets patient appointments through established guidelines. Interviews and completes the registration process for patients utilizing the specific service. Operates various office equipment and computer systems. Performs cashiering functions as it relates to co-payments or other patient payments/collections. May perform routine clerical duties for the department perform other general office and administrative duties, such as filing, receiving and sorting mail. Provides administrative support to providers and management staff and assists in organization of clinical service. Problem solves issues with registration, schedules, appointments, etc. Expected Salary:

$17 - $18 per hour depending on education and experience.

Minimum Requirements:

High school diploma or equivalent.

Preferred Qualifications: Two to four years clerical/customer service experience preferred, ideally in a health care related industry serving HIV/AIDS population. One year experience with third party payors and computer experience for imputing data and reviewing patient demographic material preferred. Special Instructions to Applicants:

This is a time-limited position.  Time limited positions are based on circumstances, such as funding sources, which control the length of time for which the position is available.

This position is eligible for Veteran’s preference. If you are claiming Veteran’s preference, please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See our Veteran's Preference Page for more specific information.

Background Check is Required.

To be considered you must upload your Cover Letter, Resume/CV, and 3 References.

University of Florida College of Medicine – Jacksonville:   Visit this link to watch the video.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

The University of Florida is an Equal Opportunity Employer. The University is committed to nondiscrimination with respect to race, creed, color, religion, age, disability, sex, sexual orientation, gender identity and expression, marital status, national origin, political opinions or affiliations, genetic information and veteran status in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.

Health Assessment Required: Yes.