Clinic Manager - Quality & Coordination
PeaceHealth
**Description**
PeaceHealth is seeking a Clinic Manager - Quality & Coordination for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $36.55 – $54.83. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
**Job Summary**
Responsible for facilitating an interdisciplinary, collaborative approach in the delivery of care and programs; partnering with clinic Physician(s) and operational leadership to provide effective and proactive management of clinic operations; management of provider caregivers (typically up to 10 providers); ensuring exceptional services to patients; and for achieving annual operational and financial goals. May manage multiple sites, departments or services lines.
**Essential Functions**
+ Partners with physicians and senior clinic leadership to lead clinic operations to ensure overall success of area/site. Engage staff, providers and leadership in developing and implementing action plans to meet annual operating goals that are in alignment with strategic plan and to resolve clinic issues in a timely manner.
+ Analyzes, organizes and manages clinical and non-clinical operations of assigned areas. This may include multiple sites/departments/service lines.
+ Full authority/oversight over daily operations and responsible for managing and overseeing the delivery of exceptional and compassionate care to all patients within area(s) of responsibility.
+ Overall accountability and oversight of assigned clinic(s)/area(s) including: financial and operational performance; provider practice efficiency; service excellence; budget development and management; staffing; talent/performance management. Engages appropriate stakeholders in the review and dissemination of area financial and productivity performance.
+ Manages the selection, training, coaching, mentoring, development and evaluation of assigned staff. Full employment authority.
+ Provides first line response to physician and assigned staff issues (behavioral and clinical). Responsible for problem resolution in collaboration with lead physicians(s) and/or senior clinic leadership as necessary.
+ Supports/influences strategic initiatives and manage programs in identified service lines. Provides solutions and strategic direction for addressing the business operational issues.
+ Involved with planning and implementation of new or acquired service and business ventures.
+ Leads process improvement initiatives. Analyzes situations, identifies problems, identifies and evaluates alternative courses of action and implements improvement plans through utilization of Quality Improvement (QI) and Process Improvement (PI) principles.
+ Demonstrates emphasis on inspiring caregivers and improving quality of staff, systems, and environment to insure high quality care and service.
+ Ensures that legal and regulatory standards, as well as clinic and department policies and procedures are implemented and monitored.
+ If clinic size does not support a Supervisor-Clinic Operations, responsibilities also include those listed in the job profile for the Supervisor – Clinic Operations.
+ Performs other duties as assigned.
**Qualifications**
**Education**
+ Bachelor's Degree Required: Business or
+ Bachelor's Degree Required: Healthcare Management or a combination of education and professional experience that provides the caregiver with the requisite knowledge, skills and abilities to successfully perform the job
**Experience**
+ Minimum of 2 years Required: Leadership experience including manager level or
+ Required: Equivalent healthcare management experience
**Credentials**
+ Required : For licensed and/or certified/registered clinician, must have a current registration/certification or license in State
**Skills**
+ Strong problem solving, decision making, team building, process improvement, leadership and time management skills. (Required)
+ Excellent interpersonal and communication skills, both written and verbal. (Required)
+ Proficient in the use of computers including MS Office applications. (Required)
+ Strong financial management skills including analytical skill and familiarity with benchmarking financial and operational performance. (Required)
+ Embraces and promotes teamwork. (Required)
+ Knowledge of an experience with continuous improvement techniques and methodologies. (Required)
+ Demonstrated competence in developing business plans for new services and capital equipment. (Required)
**Working Conditions**
Lifting
+ Consistently operates computer and other office equipment.
+ Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
+ Sedentary work.
Environmental Conditions
+ Predominantly operates in an office environment and time spent on site in medical/hospital setting.
Mental/Visual
+ Ability to communicate and exchange accurate information.
+ The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility (https://www.thecaregiver.org/wp-content/uploads/2017/05/PeaceHealth-Statement-of-Commitment-to-Diversity-and-Inclusion-vFINAL.pdf) .
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.
REQNUMBER: 96793
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