Job Summary Directs and supervises support staff of the clinics. Job Duties + Supervises all clinical and clerical staff. + Directly supervises all team leaders. + Collaborates with Clinical leaders at the site. + Recruits support and clinical staff. + Coordinates training and orientation programs for all staff. + Coordinates staffing plans and ensures that adequate and appropriate staff levels are in place Monitors and conducts performance appraisals. + Addresses performance problems, initiating the discipline process if required. + Intercedes on behalf of assigned personnel when problems are encountered with physicians, patients or other clinic personnel. + Reviews and coordinates response to patient concerns and complaints. + Manages local budget. + Obtains necessary approvals and administers approved budget. + Develops and maintains policies and procedures for Clinic sites. + Assures adherence to regulatory agency requirements, safety standards and infection control procedures. + Evaluates operations and recommends and implements changes to improve efficiency and effectiveness. + Recommends and implements changes to improve staff education. + Coordinates purchasing activity including, but not limited to, monitoring inventory and supervising the ordering of items as needed. + Coordinates activities with other sections, departments, service lines and ancillary services. + Acts as a liaison with other groups, both internal and external entities. Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position. Position Details Education Graduate from Specialty Training Program-Nursing (Required) Experience Minimum of 3 years-Nursing (Required) Certification(s) and License(s) Licensed Practical Nurse - Default Issuing Body; Basic Life Support Certification - Default Issuing Body OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.