Madison, Wisconsin, United States of America
1 day ago
Clinic Operations Manager- Madison East Urgent Care & Fond du lac Express Care

It's more than a career, it's a calling.

WI-SSM Health Dean Medical Group 1821 S Stoughton Rd

Worker Type:

Regular

Job Highlights:

This is an exciting opportunity to join our fast passed Urgent Care and Express Care teams in the East Madison and Fond du Lac Markets. These locations offer extended hours of operation and are open seven days per week, including holidays to ensure we are there for our patients when they need us most.

The hours of operation for the East Madison UC are Mon-Friday 7am-7pm and Weekends 8am-4pm. Holiday hours are limited to 8 hours of operation and hours vary based on the day of the week the holiday falls on.

The East Madison Urgent care includes 26 direct patient care staff which includes RN’s, LPN’s, CMA’s, Paramedics and Unit Clerks. The provider team is comprised of 28 providers and is a mix of physicians and advanced practitioners.

The hours of operation for the Fond du Lac Express Care are Mon-Friday 7:30am-7:30pm and Weekends 8am-4pm. Holiday hours are 8-2:00.

The Fond du Lac Express Care includes 13 direct patient care staff which includes RN’s, LPN’s, CMA’s and 8 patient access representatives. The provider team is comprised of 11 providers and is a mix of physicians and advanced practitioners.

Benefits 

Medical, Dental, Vision, Life 

Tuition Reimbursement 

Income based medical insurance premium discounts. 

HSA/FSA options 

Short and Long-Term Disability 

Generous PTO 

403b/401k retirement plans 

Daily Pay: Access your pay when you need it! 

Employee Relief Fund to help with life's unexpected financial emergencies. 

Commitment to caring through philanthropy, volunteer opportunities, and PTO donation program. 

Our Culture

At SSM Health, we bring together and cultivate exceptional people. When our employees thrive, so does our healing Mission. 

We are committed to creating a partnership with employees. We ask our employees to actively engage and participate in decisions that impact their 

work. We celebrate together and recognize those people who help us deliver an exceptional experience. 

At SSM Health, you can expect a work environment where: 

• Employees feel valued, respected, and free to express themselves. 

• Each employee finds meaning in work, leveraging skills and talents toward a greater purpose. 

• Teamwork and collaboration are encouraged, while management is supportive.

Apply today!

Job Summary:

Manages the daily operations of the assigned practice site(s) or department(s). Serves as a liaison between physicians and employees, and between the practice or department and other clinical and administrative areas.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

Develops growth strategies and business plans in cooperation with practice or department leadership.Supports financial, budget and business goals. Ensures that staffing is in place to meet the demands of the providers' work schedules.Directly supervises or manages the practice of a minimum of 25 employees and or providers.Supervises multiple teams and/or clinical locations.Monitors the billing and collection functions where applicable. Oversees daily operations of practice or department including but not limited to services, site policies, staff development, and patient flow.Manages staff relations including performance management, staff satisfaction and conflict management. Performs and oversees scheduling, recruitment and payroll.Monitors budgets, regulatory compliance, contracts and vendor relations. Assesses quality of and coordinates patient care services with patients, staff, physicians, and other providers.Works in a constant state of alertness and safe manner.Performs other duties as assigned.

EDUCATION

Bachelor’s degree or equivalent years of experience and education


EXPERIENCE

Three years' experience, with two years' in leadership

PHYSICAL REQUIREMENTS

Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.Frequent keyboard use/data entry.Occasional bending, stooping, kneeling, squatting, twisting and gripping.Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS 

None

Department:

7771840164 CO Dane Clinical Operations

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). 

Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members. 

Explore All Benefits

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.

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