What we offer:

Education Assistance offered

Effective Day 1 Benefit Package (Medical, Dental, Vision, and more) for positions 16 hours per week or greater

Competitive wages; including weekend and night differentials

Generous paid time off program

Retirement Savings program with employer match starting on Day 1

$15 MINIMUM STARTING PAY

Hours: Days, Monday - Friday

About The Job:

The Clinic Referral Specialist facilitates, prior authorizes, and schedules MercyOne North Iowa Medical Group patients for appointments, referrals, tests, and procedures.  The Clinic Referral Specialist is responsible for receiving and reviewing referral orders, contacting insurance companies to verify prior approval, appropriately handling phone calls which may include entry into the EHR message center, validating insurance eligibility, entering demographics, insurance, and other pertinent information into the clinic and hospital patient accounting systems.

What we are looking for:

Education:

 High school diploma or equivalent; knowledge of medical terminology is preferred

Experience: 

Six months of office or customer service experience required, preferably in a medical office setting. OR completion of an Administrative Assistant Diploma

Computer experience preferred

Special Skills and Competencies:

Typing speed of 35 words per minute preferred

Ability to maintain a high degree of confidentiality

Ability to perform multiple tasks simultaneously

Demonstrates strong interpersonal skills, ability to interact diplomatically and to maintain a professional demeanor with physicians, the public and hospital staff at all times

Ability to discuss personal and financial matters with patients and families

All offers are contingent upon the successful completion of references, background checks, pre-employment physical, drug screen and post offer exam.

EEO Employer F/M/Veteran/Disabled

In compliance with the ADA Amendments Act (ADAAA), VEVRAA, and Section 503, should you have a disability and would like to request an accommodation in order to apply for a currently open position with MercyOne North Iowa Medical Center, please call Human Resources at (641) 428-7287 or email us at mc01hrrecruitment@mercyhealth.com

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.