Summary Provides supervision for office operations to include planning, scheduling, organizing, and coordinating various administrative activities as required for efficient daily operations; provides project oversight as assigned. Responsibilities Provides direct supervision of clerical staff serving in various roles, ensuring efficient and timely turnaround at patient check-in, scheduling and check-out stations. Maintains payroll oversight for clerical staff, including approval of time off, staffing and scheduling. Maintains clinic cash controls on day-to-day basis. Works with BOC to update provider schedules and make necessary changes. • Fills in, when necessary, for the purpose of business continuity. Educates and trains all clerical staff members as to best practices, EMR/Cadence updates and organizational policies. Manages inventory of office supplies, including ordering and inventory maintenance. Maintains confidentiality and expectation of confidentiality among the clerical staff. Works closely with providers, providing updates when necessary. Communicates effectively with all providers, staff members and administrators, in order to provide a high level of care Works closely with billing and coding services in order to promote efficient revenue cycle services upports clinic operations leader and clinic administration in ongoing initiatives as needed Requirements, Preferences and Experience BS preferred 1-2 yrs out pt clinic or healthcare experience About Baptist Memorial Health Care At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey. At Baptist, We Offer: + Competitive salaries + Paid vacation/time off + Continuing education opportunities + Generous retirement plan + Health insurance, including dental and vision + Sick leave + Service awards + Free parking + Short-term disability + Life insurance + Health care and dependent care spending accounts + Education assistance/continuing education + Employee referral program Job Summary: Position: 20289 - Supervisor-Clinic Facility: BMH - Desoto Hospital Department: MG Memphis Pre Op Clinic BMG Category: Leadership & Administration Type: Non Clinical Work Type: Full Time Work Schedule: Days Location: US:MS:Southaven Located in the Memphis metro area REQNUMBER: 26810