At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey
Short Description
Under the general supervision of the Director of Clinical Practice, the Clinical Access Navigator serves as a liaison between physicians, nurses, and patients.
Manages and documents patient phone calls pertaining to medical conditions and questions according to established department routine.
Registers and Schedules patients in EMR (Epic)
Efficiently operates computer, copier, fax machine, telephone system and performs numerous other clerical and technical duties in accordance with current procedures.
Maintains and utilizes knowledge of all departmental clinical and non-clinical resources.
This position will serve as a key resource to pediatric or primary care patient families.
Experience Required
Minimum two years of general ambulatory office experience
Two years pediatric or primary care ambulatory care setting experience preferred
Strong foundtations in family centered care principles and communication
Previous telephone triage experience preferred
Education Requirements
Graduate of an acrredited school of practical nursing
License/Certification Requirements
Current New Jersey LPN License (Licensed Practical Nurse).
BLS Certification (Healthcare Provider Course
Special Requirements
Excellent verbal and written communication skills
Analytical ability, good interpersonal staff skills, self starter whi needs little supervision
Knowledge of electronic medical records