Job Introduction

An exciting opportunity has arisen to join Lincolnshire Recovery Partnership, a vibrant new partnership delivering substance use treatment and recovery services across Lincolnshire from April 2024. Lincolnshire Recovery Partnership is delivered in partnership between Turning Point, Framework and Double Impact. The partnership combines Turning Point’s national experience as an outstanding substance use provider together with Double Impact’s specialism in lived experience and recovery and Framework’s expertise supporting service users with complex issues.

Our ‘Recovery First’ model underpins everything at Lincolnshire Recovery Partnership, with lived experience recovery fully integrated and visible throughout. Lincolnshire’s residents will benefit from Lincolnshire Recovery Partnership’s highly integrated and highly localised approach, supporting with multiple issues across all parts of Lincolnshire,

You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths.

As a Clinical Administrator we offer a starting salary of £22,284 rising each year in line with our pay progression salary bands, rising to £23,338 per year. (Dependent on experience you may be offered a starting salary above the initial starting salary).

You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths.

Whether you are looking to progress into a management and leadership role or to be a specialist in your field, at Turning point we will support and encourage you on your career journey.

Role Responsibility

This post will be based within our Admin team. The main responsibilities of this role are generating and distributing prescriptions, dealing with prescription queries and liaising with pharmacies, booking appointments, preparing correspondence to GPs, maintaining accurate records and providing administrative support to the Clinical Team and the wider service.

As a Clinical Administrator within the service you may be required to cover other administrative roles as necessary, including our reception and front of house duties.

This is a very varied role so you will need to be flexible and adaptable and be willing to take on a variety of roles as no two day will be the same.

The Ideal Candidate

We’re looking for a confident communicator who can prioritise a varied workload and provide wide–ranging administrative support. Comfortable talking to service users, you should be customer focused with the ability to maintain confidentiality, gather information and meet deadlines. You must be a superb organiser and supportive team player with keen attention to detail, impressive administration skills and a good understanding of Microsoft Office, Excel and spreadsheets.

You do not necessarily need experience of the substance use sector, but you'll show that you can work best in a team, demonstrating a proven track record in administration preferably within a clinical setting although this is not essential.

Essential requirements: 

Basic computer literacy (Word, Excel, PowerPoint) Good organisational and administration skills Good customer care skills Effective communication skill Ability to prioritise a busy workload Basic understanding of practical Data Protection issue Able to work well within a team Able to work to tight deadlines and within available resources About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

25 days’ paid holiday a year + Bank Holidays, increasing with each year of service up to 27 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees Turning Point Benefits.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point

Attached documents SM - Administrator.pdf Role Profile Supplement - Clinical Administrator.pdf Apply