The Clinical Analyst will play a critical role in supporting our clinical operations by analyzing patient data, assessing the quality of care provided, and ensuring compliance with regulatory requirements. This position requires a strong understanding of hospice care, data analysis, and healthcare systems, as well as a passion for improving patient outcomes through actionable insights. Essential Functions: + Collects, analyzes, and interprets clinical data related to patient outcomes, quality measures, and operational performance. Develops and presents reports to clinical leadership and partner leadership to guide decision-making. + Monitors key performance indicators (KPIs) for hospice care, including quality of care, patient satisfaction, and compliance with regulatory standards; identifies trends and recommends improvements. + Collaborates with interdisciplinary teams to analyze clinical workflows and identify areas for improvement. Recommends and implements process changes to enhance patient care, streamline operations, increase staff efficiency and reduce costs. + Ensures accurate data entry into electronic health records (EHR) and other relevant systems. Conducts routine audits to ensure data accuracy and integrity. + Works closely with clinical staff to provide data-driven insights that enhance patient care and service delivery. + Ensures that all analysis and recommendations are focused on improving patient care, comfort, and quality of life during the hospice journey. + Assists in the maintenance and optimization of clinical information systems (EHR, hospice-specific software) to ensure smooth workflow and data accessibility. + Ensures that the organization meets all regulatory requirements (e.g., Medicare, state, and federal regulations). Assists in audits and ensures documentation is compliant with legal and accreditation standards. + Adjusts to changes in workload and schedules based on changing team priorities. + Adheres to organizational code of conduct, policies and procedures and all regulatory and legal requirements. + Adheres to the NorthStar standards to care for every person, every time, 100% of the time. Supervision: Reports to the AVP, Clinical Analytics and Ancillary Services. Able to consistently perform all responsibilities required of the role with minimal support/guidance from management and colleagues. No supervisory responsibilities Qualifications: + Associate’s degree in Nursing is required; an active Registered Nurse (RN) license is also required. + Minimum of three (3) years of experience in a healthcare-related field, with at least one (1) year in hospice or palliative care settings preferred. + Strong experience with clinical data analysis, quality improvement, and regulatory compliance. + Proficiency in healthcare data analysis tools, Electronic Health Records (EHR), and Microsoft Office Suite. + Familiarity with healthcare regulations, including those specific to hospice care (e.g., Medicare Conditions of Participation, state-specific regulations). + Strong critical thinking, problem-solving, and attention to detail. + Excellent communication skills, both verbal and written, with the ability to translate complex data into actionable insights. + Ability to work collaboratively with clinical teams and leadership in a fast-paced environment. + Experience with data visualization tools and quality reporting systems is a plus. + Understanding of a wide range of interpretive analysis tools (e.g. trend analysis, spreadsheets, comparisons, graphs, summary versus detail charts, drill down, correlations, exception analysis) required. + Must possess excellent interpersonal skills, sound judgment, effective organizational, prioritization and follow-through skills, attention to detail, tact, dependability, emotional intelligence and the ability to maintain confidentiality and promote positive, constructive relationships with communication and collaboration at all levels. + Excellent oral and written communication skills. Must be able to read, write and speak English and be able to effectively communicate orally and in writing in internal and external relationships for all essential job functions, including the ability to communicate effectively with non-technical people. + The physical and sensory demands of the position include: vision, effective speech and hearing for extensive telephone contact; repetitive motion; driving or riding in a motor vehicle; standing, sitting, walking, bending, reaching, and stretching; and lifting up to twenty five (25) pounds unassisted. + Must be eligible to work in the United States.